Welcome to The Arc Alliance Supports Coordination Organization
The Arc Alliance Advocacy organization provides Supports Coordination (SC) services to individuals of all ages with an intellectual disability and/or autism diagnosis and children diagnosed with complex medical conditions. Supports Coordinators locate services and supports, navigate the service system, ensure health and safety, and monitor services for people enrolled in the intellectual disability/autism service system. SC services are built on a person-centered framework, focused on the person having an everyday life in their community.
The information gathered on our site provides details on SC service registration, the Medicaid waiver, and other resources.
For more information, please call our office at 610-265-4700 or email SCO@TheArcAlliance.org. We are happy to assist with any questions.
Registering for Support Coordination Services
In order to register for Supports Coordination services, first contact your county’s intellectual disabilities office and request an intake. Eligibility is based on having an intellectual disability and/or autism diagnosis prior to the age of 22 or being a child under age 21 diagnosed with complex medical conditions.
Berks County: (610) 236-0530
Bucks County: (215) 444-2800
Chester County: (610) 344-6265
Delaware County: (610) 713-2406
Montgomery County: (610)-278-3642
Philadelphia County: (215) 685-4677
If you qualify, the county provides a list of willing and qualified Supports Coordination Organizations (SCOs)that serve your county. Choose an SCO and inform the county of your choice. Once you are registered with that SCO, a Supports Coordinator will contact you to schedule a meeting to discuss your needs and goals.
You have the right to change SCs and/or SCOs at any time. To request a different SC, contact the SC Supervisor or SCO Director. To change SCOs, contact your county’s intellectual disabilities office and request an SCO transfer.
Waiver Services Overview
The Intellectual Disability (ID) Waiver is a Medicaid program that pays for needed services. Unlike school, which is entitlement-based, a waiver is completely needs-based. The waiver is the payer of last resort, meaning other funding avenues must be exhausted. There is a waiting list for waiver funding, so although someone may qualify, a waiver is guaranteed. It is important to keep in contact with your Supports Coordinator (SC) so they are aware of changes and current needs and can advocate for waiver funding.
Waiver Application Process
If you are in need of waiver services, you and your SC will complete the following steps:
- Meet with your SC and team to determine what services are needed. There are many services available. Your SC will discuss these services with you, based upon your needs and interests.
- Your SC creates a PUNS which stands for: Prioritization of Urgency of Need for Services. The purpose of this is to lay out the services needed so the county can get a clearer picture of the person’s needs and which waiver would be appropriate.
- Your SC submits additional information to the county office. Each county requires different paperwork, but usually information about medical, functional-levels, financials, and other areas of life will be collected. Also throughout this process, your SC will assist with locating service providers and scheduling tours.
- The county reviews all the paperwork submitted and determines who receives waiver. The timeline for this varies greatly, depending on need, system budget, and waiver spots available. If the county approves you for a waiver, your SC will let you know. Then, the chosen services are added to the ISP and submitted to the county for approval. Once the ISP is approved and the date to begin services starts, your waiver has officially begun!
If you currently don’t have a waiver, or are waiting for one, here are some alternative options:
- *Natural Supports- This can include family members, friends, neighbors, and local agencies such as OVR (which provides employment-related services) or United Way.
- *Alternative Waivers- There are waivers available through other program offices, such as the Community HealthChoices waiver through the Office of Long Term Living. The Arc Alliance and other Supports Coordination Organizations do not deal with these waivers directly, but can provide general information about these waivers and contact information to these offices.
- *You can also contact your local legislator to advocate funding for the waiting list. You can go to thearcpa.org to get information about your local legislators and helpful information about items to include in conversation.
- Don’t forget! Even if you don’t have a Medicaid waiver, you can still receive Supports Coordination services.
Community Based Resources
The Arc Alliance SCO is dedicated to providing resources and supports to give people the opportunity to become as independent, engaged, and active in their community as possible. The resources provided on our website are open to anyone, whether they are registered with The Arc Alliance or not.
Please take a few moments to explore the categories and resources listed, including but not limited to benefit programs, financial assistance, and mental health supports by clicking the button below.
Supports Coordinators regularly receive updates and information on a variety of events and resources. If you are in need of a specific resource not listed on our resources page, please contact your SC or contact The Arc Alliance.
SCO Newsletter- The Advocacy Insider
The Arc Alliance Supports Coordination Organization (SCO) issues a quarterly newsletter called The Advocacy Insider, which is sent to all people receiving services from our SCO.
The Advocacy Insider contains community events, resources, spotlight features on people receiving services, and much more! Click on an issue to read it.
To submit an idea or volunteer for the opportunity to possibly be featured in our next issue, please email firstname.lastname@example.org.
Supports Coordination Staff
|Jessica Wagaman||Executive Director||(717) 468-4627||JWagaman@TheArcAlliance.org|
|Colleen Farrell||SCO Director||(484) 868-1524||CFarrell@TheArcAlliance.org|
|Sue Mumbauer||SCO Director||(484) 919-3894||SMumbauer@TheArcAlliance.org|
|Matt Maikits||ISP Reviewer/Supervisor||(484) 868-0961||MMaikits@TheArcAlliance.org|
|Ashley Wittmer||ISP Reviewer/Supervisor||(484) 213-7662||AWittmer@TheArcAlliance.org|
|Amanda Hundley||Quality Manager||(610) 996-1300||AHundley@TheArcAlliance.org|
|Sylvia Sypien||Quality Coordinator||(484) 213-7750||SSypien@TheArcAlliance.org|
|Emily Allen||SC Supervisor||(484) 213-7711||EAllen@TheArcAlliance.org|
|Dom Dixon||SC||(484) 612-8869||DDixon@TheArcAlliance.org|
|Madison Gregg||SC||(484) 680-8354||MGregg@TheArcAlliance.org|
|Stephanie Janetzko||SC||(484) 868-2723||SJanetzko@TheArcAlliance.org|
|Aaron Mathew||SC||(484) 919-2024||AMathew@TheArcAlliance.org|
|Ashley Miller||SC||(484) 868-0440||AMiller@TheArcAlliance.org|
|Rosezina Moy||SC||(484) 213-7775||RMoy@TheArcAlliance.org|
|Tim Connors||SC Supervisor||(484) 680-5763||TConnors@TheArcAlliance.org|
|Valerie Antoine||SC||(484) 612-8209||VAntoine@TheArcAlliance.org|
|Brianna Medina-Boyd||SC||(484) 868-5851||BMedinaBoyd@TheArcAlliance.org|
|Shelley Nagle||SC||(484) 868-6154||SNagle@TheArcAlliance.org|
|Cristie Underwood||SC||(484) 680-9157||CUnderwood@TheArcAlliance.org|
|Amy Daly||SC Supervisor||(484) 868-8021||ADaly@TheArcAlliance.org|
|Melanie Conrad||SC||(484) 868-0424||MConrad@TheArcAlliance.org|
|Natalie Draham||SC||(484) 868-0432||NDraham@TheArcAlliance.org|
|Aisha Johnson||SC||(484) 868-2999||AJohnson@TheArcAlliance.org|
|Andrew Ostroski||SC||(484) 213-7684||AOstroski@TheArcAlliance.org|
|Alexanda Petion||SC||(484) 213-7648||APetion@TheArcAlliance.org|
|Ivory Tillman||SC||(484) 868-0420||ITillman@TheArcAlliance.org|
|Julia Moore||SC Supervisor||(484) 919-7440||JMoore@TheArcAlliance.org|
|Elaina Acker||SC||(484) 868-2101||EAcker@TheArcAlliance.org|
|Zachary Brown||SC||(484) 213-7764||ZBrown@TheArcAlliance.org|
|Erin Crockett||SC||(484) 213-7772||ECrockett@TheArcAlliance.org|
|Nicolle Cwalino||SC||(484) 881-2668||NCwalino@TheArcAlliance.org|
|Caroline DeRobertis||SC||(484) 919-0709||CDeRobertis@TheArcAlliance.org|
|Megan Welby||SC||(484) 868-0422||MWelby@TheArcAlliance.org|
|Heather Myers||SC Supervisor||(484) 919-7440||HMyers@TheArcAlliance.org|
|Linda Chesney||SC||(484) 612-2432||LChesney@TheArcAlliance.org|
|Syndey CitaraManis||SC||(484) 680-4244||SCitaraManis@TheArcAlliance.org|
|Tyesha Hamilton-Wills||SC||(610) 551-6931||THamilton-Wills@TheArcAlliance.org|
|Lena McNair||SC||(610) 653-2069||LMcNair@TheArcAlliance.org|
|Candace Wright||SC||(484) 636-7794||CWright@TheArcAlliance.org|
|Nicole Pehlman||SC Supervisor||(267) 693-5094||NPehlman@TheArcAlliance.org|
|Sara Cleveland||SC||(484) 252-8712||SCleveland@TheArcAlliance.org|
|Ryan Dodds||SC||(484) 868-0429||RDodds@TheArcAlliance.org|
|Bianca Edouard||SC||(484) 683-1764||BEdouard@TheArcAlliance.org|
|Sundu Koroma||SC||(484) 238-2565||SKoroma@TheArcAlliance.org|
|Abigail Miller||SC||(484) 919-2909||AbigailMiller@TheArcAlliance.org|
|John Montgomery||SC||(610) 809-4608||JMontgomery@TheArcAlliance.org|
|Nicole Thomas||SC Supervisor||(484) 868-0438||NThomas@TheArcAlliance.org|
|Caroline Cadigan||SC||(484) 868-0707||CCadigan@TheArcAlliance.org|
|Erica Ellis||SC||(484) 213-7790||EEllis@TheArcAlliance.org|
|David Johnson||SC||(484) 238-6870||DJohnson@TheArcAlliance.org|
|Semaj Johnson||SC||(484) 238-3228||SJohnson@TheArcAlliance.org|
|Kayla Jones||SC||(610) 764-8754||KJones@TheArcAlliance.org|
|Emily Smith||SC||(484) 612-2965||ESmith@TheArcAlliance.org|